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Privacy Policy

This website is operated by JKM Global Services LLP. Throughout the site, the terms “we”, “us” and “our” refer to INSAAF99. JKM Global Services LLP offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current site shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. Insaaf99 reserves the right to revise or alter these terms at any time. The User will be required to re-visit the page “Terms of Use” on our Website to keep up with any changes that we may introduce. The User’s continued use of our services shall constitute the User’s consent to such changes. If at any time the User find these Terms of Use unacceptable or does not agree to these Terms of Use, please refrain from using this Site or any of Insaaf99’s Applications. If the User has any questions about these Terms of Use, please contact Insaaf99 at contact@insaaf99.in

By using our Services, the User is agreeing to be bound by these General Terms as well as our Privacy Policy. The User also agrees that by using the Site and/or any Applications, and the services, the User is at least 18 years of age and the User is legally fit to enter into a contract. If the User is using our Services as the employee or agent of any organization, the User is agreeing to these Terms at the behest of that organization

SECTION 1 - ONLINE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.In order to use Insaaf99.com, you are asked to enter an e-mail address and password, which we refer to as your Insaaf99.com ID. This process will allow you to manage your profile and/oraccount and ask specific queries.

We automatically track and collect IP addresses, domain servers, type of web browsers, computers and domain servers used to access the site, referring source to the site and your interaction with the site and the browser, (Collectively “Traffic data”). We also collect information you provide voluntarily in free-form text boxes on the Site and through responses to surveys, questionnaires and the like

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. In all cases, Insaaf99 will not influence or interfere in any way with any lawyer’s independent professional judgment. External legal experts reserve the right to refuse to offer legal services to the User at their discretion.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5- SERVICES

Insaaf99 is an internet portal that facilitates online delivery of legal service by a legal professional to the potential users of legal services. Insaaf99 is in no way, directly or indirectly responsible for the legal assistance provided by the external lawyers and legal experts. We are a technology platform enabling legal service providers to provide online legal services to clients through our platform. Insaaf99 has no control over the services provided by the legal expert registered on our platform. The user is solely responsible for assessing the integrity, honesty, and trustworthiness of all legal experts with whom the user communicates on the Insaaf99 platform.

Legal Experts registered on Insaaf99’s websites are neither employees nor agents of Insaaf99. Legal Experts are professionals who are independent practitioners and have agreed to provide online answers, limited consultations and legal documentation services to users of the Insaaf99 Site. Also, Insaaf99 is not a marketing agent of the professional legal experts. It only facilitates the communication between legal experts and the users. Online service taken by the User or any electronic communication exchanged with the User will not create a lawyer-client relationship between the user and Insaaf99.

In all cases, Insaaf99 will not influence or interfere in any way with any lawyer’s independent professional judgment. External legal experts reserve the right to refuse to offer legal services to the User at their discretion.

Insaaf99 shall have no responsibility or liability of any kind for any professional services provided by any external lawyer through the Insaaf99 Site, and any use or reliance on such professional services is completely and solely at the User’s own risk.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

By creating an Account with Insaaf99 the User agrees that Insaaf99 may send the User informational, transactional or promotional messages via SMS, WhatsApp, e-mail or any other digital messaging medium as part of the normal business operation of the User’s use of Insaaf99 Services. The User may opt-out of receiving promotional messages from Insaaf99 at any time by indicating that the User no longer wishes to receive such messages and notifications. The User acknowledges that opting out of receiving messages or e-mail notification may impact the User’s use of the Services.

For more detail, please review our Returns Policy.

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third- parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that yourcomments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 - PERSONAL INFORMATION

Personal information like your case history (optional) is collected when you start a new consultation request. These are saved in your account for future reference and future consultation requests.

These details in conjunction with your questions are shared with Consulting Lawyers to help them answer your questions to the best of their knowledge. Once the consultation is complete, we may share your questions (without any personal information) and respective answers by Lawyers on site, to enable site visitors to learn from your case experiences.

We may also use your de-identified Personal Information to run (or authorize third parties to run) statistical research on individual or aggregate trends. Such research would only use your Personal Information in an anonymous manner that cannot be tied directly back to you.

Primarily your email will be used to:

• Provide to you the services offered by the Site.

• Troubleshoot problems, Provide you with system or administrative messages, and as otherwise described to you at the time of collection.

• Deliver information to you that is relevant to your interests, such as notifications and reminders related to consultation.

• Recommend certain resources, inform you about our product and services.

• Customize and improve your experience.

• Detect and protect us against error, fraud and other criminal activity.

• Enforce our Terms of Use.

We have a no-spam policy.

However, in other instances, non-personal information collected may be used for statistical analysis, improvement of services, and customization of web design, content layout and services.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be takento indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 - PROHIBITED USES

By purchasing or downloading forms and legal documents from Insaaf99, the User agrees that the Documents may only be used by the User for the User’s personal or business use or used by the User in connection with the User’s client and may not be sold or redistributed without the express written consent of Insaaf99.

Insaaf99 grants the User a limited, personal, non-exclusive, non-transferable license to use our forms and legal document templates (the “Documents”) for the User’s own personal, internal business use, or if the User is an attorney or professional, for the User’s client. Except as otherwise provided, the User acknowledges and agrees that the User has no right to modify, edit, copy, reproduce, create derivative works of, reverse engineer, alter, enhance or in any way exploit any of the Forms in any manner, except for modifications in using the Documents for the User’s authorized use. The User shall not remove any copyright notice from any Document.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

Insaaf99 is not an agent of lawyers and not a law firm and therefore it does not offer all the services performed by a lawyer. Insaaf99 will not be responsible in cases of any issue/discrepancy with the services provided by the Lawyer. Insaaf99 shall not be liable for any damage or costs of any type arising out of or in any way connected with your use of such online services

Insaaf99 strives to keep the information published on the Site accurate, current and up-to- date. However, because the law changes quickly, Insaaf99 does not guarantee that all of the information published on the Site or Applications is correct, complete or up to date. Furthermore, the legal information contained on the Site and Applications is not legal advice. Therefore, nothing on our website or material sent to you in our communication is to be construed as legal advice.

Insaaf99 does not involve itself in the legal consultation or discussions during drafting of agreements between lawyers and clients. Therefore, Insaaf99 cannot ensure the correctness or the completeness of the agreement or the integrity of either party.

Insaaf99 offers limited legal services through its Site; so if the User’s particular problem is too complicated to be addressed by our standard limited use service offerings, the User should consult a licensed lawyer in the User’s area.

This Site and Applications are not intended to create any attorney-client relationship, and the User’s use of Insaaf99 does not and will not create any attorney-client relationship between the User and Insaaf99. Communication exchanged between the User and the legal expert through the Insaaf99 Site will therefore not be protected as privileged communications under the attorney-client privilege.

The site, applications, and all materials, documents or forms provided on or through the User’s use of the Site or Applications are provided on an “As Is” and “As Available” basis. To the fullest extent permitted by law, Insaaf99 expressly disclaims all warranties of anykind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title and non-infringement.

Insaaf99 makes no warranty that:

(a) the Site, Applications, or the Materials will meet the User’s requirements; (b) the Site, Applications, or the Materials will be available on an uninterrupted, timely, secure or error- free basis; (c) the results that may be obtained from the use of the Site, Applications, or any Materials offered through the Site or Applications, will be accurate or reliable; or (d) the quality of any products, services, information or other Materials purchased or obtained by the User through the Site, Applications, or in reliance on the Materials will meet the User’s expectations.

Obtaining any Materials through the use of the Site or Applications is done at the User’s own discretion and at the User’s own risk. Insaaf99 makes no warranty regarding any products or services purchased or information obtained through the Site or any transactions entered into through the service.

Insaaf99 grants the User a limited, personal, non-exclusive, non-transferable license to use our forms and legal document templates (the “Documents”) for the User’s own personal, internal business use, or if the User is an attorney or professional, for the User’s client. Except as otherwise provided, the User acknowledges and agrees that the User has no right to modify, edit, copy, reproduce, create derivative works of, reverse engineer, alter, enhance or in any way exploit any of the Forms in any manner, except for modifications in using the Documents for the User’s authorized use. The User shall not remove any copyright notice from any Document.

SECTION 14 - INDEMNIFICATION

The user agrees to indemnify, defend, and hold Insaaf99 harmless from and against any and all liability and costs incurred in connection with any loss, liability, claim, demand, damage, and expenses arising from or in connection with the contents or use of our services. The user agrees that this defense and indemnity shall also apply to any breach by the user of the agreement or the foregoing representations, warranties, and covenants. The user further agrees that this defense and indemnity shall include without limitation of lawyer’s fees and fees of third parties relating to or arising under this Agreement. The user also agrees that this defense and indemnity shall apply to Insaaf99, its founders, officers, and employees.

SECTION 15 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.When accessing the Site or any Applications, or using Insaaf99’s Services, the User agrees not to upload, display, perform, transmit or otherwise exchange any content that:

a. is scandalous, defamatory, obscene, pornographic, abusive or threatening; b. advocates or encourages conduct that could constitute a criminal offense, gives rise to civil liability, or otherwise violate any applicable local, state, national or foreign law or regulation. Insaaf99 reserves the right to terminate or delete such material from its servers. Insaaf99 will cooperate fully with any law enforcement officials or agencies in the investigation of any violation of these Terms of Use or of any applicable laws.

SECTION 17 - ENTIRE AGREEMENT

This agreement constitutes the entire and whole agreement between User and Insaaf99 and is intended as a complete and exclusive statement of the Terms of the Agreement. This agreement shall supersede all other communications between Insaaf99 and its Users with respect to the subject matter hereof and supersedes and replaces all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter. If at any time you find these Terms of Use unacceptable or if you do not agree to these Terms of Use, please do not use this Site. We may revise these Terms of Use at any time without prior notice to you. It is your responsibility to review these Terms of Use periodically.

SECTION 18 - GOVERNING LAW

Notwithstanding anything to the contrary, this agreement shall be governed by and construed exclusively in accordance with the laws of India. Any controversy or claim arising out of or relating to this Agreement or Insaaf99 services shall be resolved through a two-step Alternate Dispute Resolution (“ADR”) mechanism in accordance with laws of India. All claims shall be arbitrated on an individual basis and shall not be consolidated in any arbitration with any claim or controversy of any other party.

Any other dispute or disagreement of a legal nature arising under this agreement shall exclusively be subjected to the jurisdiction of the appropriate Courts situated at New Delhi (India). It is further agreed to by the Parties that the contents of this Section shall survive even after the termination or expiry of the Policy and/or Terms.

SECTION 19 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at info@insaaf99.com

PRIVACY STATEMENT

Insaaf99 respects the User’s privacy and therefore all of the User’s personal information provided to Insaaf99, including mobile number and email address, is concealed from all other Users of Insaaf99 and is never published as part of the Insaaf99 public database. A complete statement of Insaaf99’s updated Privacy Policy can be found by clicking here. Insaaf99’s Privacy Policy is expressly incorporated into this Agreement by reference.

The User hereby consents, expresses and agrees that User has read and fully understood the Privacy Policy of the Site. The User further consents that the terms and contents of such Privacy Policy are acceptable to the User.

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

Insaaf99 respects the User’s privacy and therefore all of the User’s personal information provided to Insaaf99, including mobile number and email address, is concealed from all other Users of Insaaf99 and is never published as part of the Insaaf99 public database. A complete statement of Insaaf99’s updated Privacy Policy can be found by clicking here. Insaaf99’s Privacy Policy is expressly incorporated into this Agreement by reference.

The User hereby consents, expresses and agrees that User has read and fully understood the Privacy Policy of the Site. The User further consents that the terms and contents of such Privacy Policy are acceptable to the User.

All rights, title and interest in and to the materials provided on this Site and Applications, including but not limited to information, documents, logos, graphics, sounds and images (the “Materials”) are owned either by Insaaf99 or by our respective third party authors, developers or vendors (“Third Party Providers”). Except as otherwise explicitly provided by Insaaf99, none of the Materials may be copied, reproduced, republished, downloaded, uploaded, posted, displayed, transmitted or distributed in any way and nothing on this Site or on any Application shall be construed to confer any license under any of Insaaf99’s intellectual property rights. Any rights not expressly granted herein are reserved by Insaaf99.

Insaaf99 may at times provide a preview to the user of a legal form/document or any other product before purchase by the User. The information, content, organization, and structure of any such previews are all copyrighted, proprietary material owned by Insaaf99. Any violation of our copyright on such previews by Users is strictly prohibited.

SECTION 2 - CONSENT

How do you get my consent?

Insaaf99 respects the User’s privacy and therefore all of the User’s personal information provided to Insaaf99, including mobile number and email address, is concealed from all other Users of Insaaf99 and is never published as part of the Insaaf99 public database. A complete statement of Insaaf99’s updated Privacy Policy can be found by clicking here. Insaaf99’s Privacy Policy is expressly incorporated into this Agreement by reference.

The User hereby consents, expresses and agrees that User has read and fully understood the Privacy Policy of the Site. The User further consents that the terms and contents of such Privacy Policy are acceptable to the User.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at or mailing us at: info@insaaf99.com

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - PAYMENT
  1. The User, as a Buyer or Purchaser of any Service from Insaaf99, understands that upon initiating a payment transaction, the User is entering into a legally binding and enforceable contract with Insaaf99 to purchase the products/services using any electronic payment method, cheque/demand draft/pay order or cash on delivery or through any facility as may be authorized by the Reserve Bank of India for payment, collection, refund, and remittance.
  2. The User warrants that in case the User is making the payment by any electronic payment method, the bank/debit/credit card information the User provides is correct and complete; and that the payment made by the User will be honoured by the User’s bank/debit/credit card company
  3. Payment details will be entered by the User directly at the Third Party Payment service provider’s webpage and Insaaf99 does not have any access whatsoever to the User’s payment details
  4. Insaaf99 reserves the right to refuse to accept payments made by any User. In such cases where the payment has already been made, Insaaf99 will refund the money to the customer within 7 working days of cancelling the Order.
  5. All Valid Credit/Debit/Mobile Wallet and any other electronic payment instruments are processed using a Third Party Payment system provider. Your use of these Third Party Payment service providers will be governed by the terms and conditions agreed between You and your respective Payment Issuing Bank and the Third Party Payment system provider. You understand that Insaaf99 is not responsible or liable for the behaviour, features, or content of your Bank or any Third Party Payment service provider
SECTION 5 - 6. Storage of Information

We store all Traffic Data and review postings indefinitely, even after “deletion,” and may archive such information elsewhere. We store all Personal Information until you request that we modify or delete it, in which case we may still end up retaining some of that information, as it may be impossible to remove your account without some residual information being retained by us. Insaaf99.com has no obligation to delete any data following termination of your account or the account of any professional to whom your Case History Form was submitted through the Site. Registered users who wish to close their account should write in at contact@Insaaf99.com

SECTION 6 - SECURITY

You make the choice of making your data available to consulting Lawyers. We follow generally accepted industry standards to protect the Personal Information. For example we use multiple layers of firewall security and different degree of encryption for your sensitive personal data.

Our employees and consulting Lawyers may share case information with each other for payment and operational purposes, only in order to provide efficient Professional services.

Your personal data may in some situations be seen by third parties, such as Lawyers or operations and maintenance contractors repairing and maintaining our technical systems. The respective contracts require businesses to protect the information we share with them. Insaaf99.com will use the information received to provide our services in the best interest of the company.

We will share your case information when required to comply with court order or other legal process. We may use and share your case information to protectthe rights, property or safety of Insaaf99.com or another party, or to respond to claims that any posting or other content violates the rights of third parties.

Insaaf99.com website may contain links to other sites. Please observe that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements these websites.

We might send notifications, reminders and health information to the email ids provided by you. Insaaf99.com will not be responsible for the information loss or privacy loss due to the incorrect email id provided by you.

In the unlikely event if your Personal Information has been disclosed in a manner not in accordance with this Privacy Policy, we will use reasonable efforts to notify you of the nature and extent of the disclosure (to the extent we know that information) as soon as reasonably possible and as permitted by law.

SECTION 7 - COOKIES

Cookies are text information files that your web browser places on your computer when you visit a website. Cookies assist in providing non-personal information from you as an online visitor. It can be used in the customization of your preferences when visiting our website.

In addition, our business partners may use cookies to provide us with non-personally identifiable data and information regarding the use of our Site.

Most browsers accept cookies automatically, but can be configured not to accept them or to indicate when a cookie is being sent. If you choose to have your browser refuse cookies, it is possible that some areas of our sites will not function properly when you view them. We do not link the information stored in these cookies directly to any of your Personal Information you submit while on the Site, however. We also automatically collect your Internet Protocol (IP) address (which allows us to understand how you use our site and to enable us to make changes to our site in order to improve your user experience); information regarding your computer and your connection to our site (such as your browser type, operating system, and platform); and your user history to, through, and away from our site (such as session information, page loading times, page errors and broken links, the length of your visits to specific pages within our site, and other information related to your experience on our site).

SECTION 8 - AGE OF CONSENT

Our Website is not directed at children, and we do not seek to collect any information from children including those under the age of 18. If we learn that we have received any information from an individual under the age of 18, we will use that information only to respond directly to that child (or a parent or legal guardian) to inform him or her that he or she cannot use the Services and subsequently we will delete that information from our own servers.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

DELETE OR CLOSE ACCOUNT

If you would like to delete or close your account and any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at 8800110989 or by mail at info@insaaf99.com

G-45, First Floor, Sector 6, Gautam Budh Nagar, Uttar Pradesh 201301

Refund Policy
Refund

Insaaf99 strives to ensure that the services you avail through the Site and Applications are to your full satisfaction and are available to you at extremely reasonable and affordable prices. However, there may arise situations when you desire to Cancel or avail a Refund.

When User pays for the services but later decides that he/she does not wish to avail the Service, the User may opt to Cancel his/her Order within 4 hours of making the payment for purchasing the service or before taking the service, whichever is earlier.

If the service has already started, then the Order cannot be Cancelled. In such cases, Refund Policy will apply. User can apply for a Refund under any of the following conditions:

  1. If the Refund falls under a Money Back Guarantee scheme which is duly published on the Site and/or communicated to you in writing through any electronic medium, and the User satisfies all the terms and conditions of the Money Back Guarantee scheme, they shall be entitled to a Refund
  2. OR, when there is a delay in the services offered from Insaaf99, beyond the time frame intimated to the User, only for factors for which Insaaf99 is solely responsible.
  3. In any or all of the above situations, kindly send an e-mail to: contact@Insaaf99.in mentioning the Order Id and the reason for claiming Refund. Upon receiving your e-mail, the Senior Management at Insaaf99 shall decide on whether User’s request for a Refund should be processed, contingent on the reasons for such a request. Please note that Insaaf99 reserves the right to take the final and binding decision with regard to requests for Refund. In case the Refund is approved by Insaaf99, then only the professional fees paid for the services shall be refunded. Any Government fees or Taxes paid shall not be refunded. The maximum refund amount claimable from Insaaf99 cannot exceed the amount paid by the User to Insaaf99 for availing the services. The Refund amount will be credited to the User’s account within a maximum of 15 working days from the Refund Approval date.
  4. In the majority of cases, there is NO other situation under which Insaaf99.com will provide a refund, except for the condition expressly mentioned above under Refund Policy. In exceptional circumstances, the Insaaf99.com team will work with you to reach a mutually acceptable solution. Insaaf99.com intends to be objective, fair and reasonable in resolving such situations in order to maintain a positive and harmonious relationship with consumers. The maximum refund amount claimable from Insaaf.com cannot exceed the amount paid by the user at Insaaf99.com for availing the Lawyer's service(s).
  5. No refund in any case whatsoever can be claimed from Insaaf99.com for the amount paid to the Lawyer directly by the user.
  6. Please note that there will be a nominal deduction (10%) in the amount refunded, payable towards online payment processing. The refund will be processed directly in your Bank / Credit Card account that was used to make the payment.
  7. If you do not agree to terms of our Policy we kindly request you to not use this site.

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